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Other
Notification of Emergency
Admission
The contents of Central Organisation ECHS letter No
B/49773/AG/ECHS/Policy 20 Apr 2007 are appended below
:-
"1. Reference :-
(a) Govt of India, MoD letter No 24(8)/03/03(WE)/D(Res)
dated 19 Dec 2003.
(b) This HQ letter No B/49773/AG/ECHS dated 25
May 04.
(c) This
HQ letter No B/49778/AG/ECHS/Referral dated 01 Sep 04
2. Feedback has been
received from the environment, that ECHS members are
being subjected to avoidable inconvenience due to
delayed intimation to the concerned Polyclinic of their
Emergency admission and treatment in Empanelled
Hospitals. In some instances, Empanelled Hospitals have
forced the admitted ECHS patient to make payments
apprehending non clearance of their Hospital bills at a
later date. In this regard relevant policy, already
issued vide above quoted ref, is re-iterated and
following clarification are made :-
(a) Emergency in a Non Empanelled Hospital.
The onus of informing the OIC polyclinic within 48 hrs
lies with the ECHS member/Patient/NOK. Thereafter
the OIC will initiate an Emergency Information Report
(EIR) after ascertaining the emergency. The bills
will be cleared by the patient and submitted to the
Polyclinic within 30 days of his discharge from the
hospital. Bills will be processed subsequently if the
EIR is in order and reimbursement will be as per CGHS
rates.
(b) Emergency in an Empanelled Hospital.
The onus of informing the OIC Polyclinic within 48 hrs
lies with the Empanelled Hospital and not with the
ECHS member/patient. However, the ECHS member may
also convey the information on his own to ensure action.
Thereafter, the OIC Polyclinic will initiate an
emergency referral after verifying the
emergency. He will also ensure that the Emergency
referral reaches the Empanelled Hospital in time and
that the Empanelled Hospital does not charge the
patient, inadvertently or otherwise. Empanelled Hospital
bills, once received at the Polyclinic alongwith
necessary supporting documents, will be processed as per
approved rates. Payment to the Empanelled Hospital will
be made within 60 days of submission of claim.
(c) Treatment of emergency will be provided by
the empanelled hospital, irrespective of the fact
whether the generalized/ specialized service required
for treating the patient is covered under the Memorandum
of Agreement (MOA) with ECHS. The bills in such cases
will be cleared by ECHS, as per authorised rates,
provided necessary emergency information has been given
to the OIC Polyclinic in time, by the said Empanelled
Hospital.
(d) In cases where emergency admission
information has not been received at the Polyclinic in
time from an Empanelled Hospital, the patient should not
be held responsible. Instead the hospital authorities
will be made answerable and bills cleared/passed
accordingly. OIC Polyclinics will ensure that under NO
rpt NO circumstances the Empanelled Hospital will compel
the ECHS member to pay for Emergency treatment. All
cases where an ECHS member has been compelled by an
Empanelled Hospital to make payment under duress, for
emergency treatment taken therein, should be reported to
the Stn HQ under intimation to concerned HQ Command,
Regional Centre and this HQ. The matter should be
investigated and resolved by the Stn HQ or referred to
higher HQ if required. Disempanelment proceedings of the
errant Empanelled Hospital may be considered, if
warranted.
(e) The OIC Polyclinics and OIC Stn Cell ECHS are
requested to clarify the above issue with all the
hospitals empanelled with the Stn, such that the policy
matter is followed in letter and spirit and ECHS members
are not unnecessarily inconvenienced
4. Stn HQs be requested to
ensure percolation of subject issue down to each ECHS
empanelled establishment by way of issue of
instructions, organising a conference or liaison
visits, as appropriate.
Sd/ xxx
(Col. G
Ghose), Dir (Med)"
Conditions
9. In cases where facilities for treatment
are not available in Armed Forces hospitals and in certain
special conditions, the procedure for referral and treatment
will be as follows: ¬
(a) TB & Leprosv. No OPD charges will
be reimbursable. TB and Leprosy will be treated through national
programs at district level. However, when the patients require
admission in such cases, rates of CGHS as applicable to LRS
institute of TB and Allied Disease will be applicable for
hospitalization. ..
(b) Hearing Aids. The equipment will be
issued to the entitled patients based on the recommendations
of ENT specialist after clinical and audiometric justification.
The OIC Polyclinic, will procure the hearing aid in consultation
with the SEMO, and issue to ESM. Replacement is permitted
after minimum of 5 years life, based on a condemnation certificate
and approval of ENT specialist. Digital hearing aid will only
be given on recommendations of three ENT specialists, including
at least one service specialist. Actual cost of hearing aid
or CGHS rates, whichever is less, will apply.
(c) Mental Diseases. In all mental illness
cases, the patient will be referred to service Psychiatrist/empanelled
hospitals for OPD consultation. The Ole Polyclinics/SEMO through
special demand will procure drugs prescribed for the patient.
Cases requiring hospital admission will be referred to authorised
empanelled/Govt hospitals only. Provisions of Mental Health
Act, 1987, as amended, will be applicable for all such hospital
admissions. Payment will be made in full for admission to
Govt hospitals and prescribed rates of CGHS will apply for
empanelled hospitals.
(d) HIV AIDS. Ex -service pensioners boarded
out of service due to AIDS will be provided treatment as prescribed
by Armed Forces Centers for such treatment at the time of
discharge. Treatment will be made available to such individuals
with effect from two months after the date of discharge. Fresh
cases of HIV / AIDS amongst members of ECHS, including dependents
will be referred to the nearest Armed Forces Immuno- Deficiency
Centers, and treatment as prescribed from these centers only
will be made available.
(e) Artificial Limbs/Appliances. Artificial
limbs/appliances will be
Reimbursed in full when procured and fitted at Artificial
Limb Center(ALC), Pune, and Artificial Limb Sub Centres in
the AFMS hospitals. CGHS rates will apply in other cases treated
in empanelled hospitals.
(f) Rehabilitation/Terminal Care. Rehabilitation/terminal
care will be provided in empanelled rehabilitative homes and
hospitals. Patients, admitted to service hospitals or empanelled
hospitals/nursing homes where the finality of treatment has
been reached and definitive medical treatment has run its
course, will be referred to rehabilitative homes/hospitals
for nursing care and rehabilitation. The conditions for which
rehabilitative care will be admissible are paraplegia, quadriplegia,
Alzheimer's disease, cerebra-vascular accidents, other neurological
and degenerative disorders, amputations, cancer terminal care
and other such medical conditions, when duly referred by treating
specialists. Approval of SEMO/SMO/PMO will be obtained for
these referrals. The payments for such cases will be regulated
as under:
(i) Rates of payment for rehabilitation/terminal care cases
will be limited to maximum rates permissible under CGHS for
Special Nursing/ Aya/ Attendant charges PLUS charges for medical
treatment as per CGHS rules. Where the rates of CGHS are not
laid down, AIIMS charges or actual which ever is less will
be applicable. In case rates have not been defined by AIIMS,
the actual will be reimbursed. Rehabilitative care/terminal
care does not include old age homes.
(ii) Reimbursement will be limited to maximum period of 6
months. Thereafter cost of such care has to be borne by the
patient.
(g) Medical Equipment for Residences. Medical
equipment including
nebulisers, CIP AP/BIP AP machines and glucometers etc., as
authorised under the CGHS will be issued to members, on recommendations
of the specialist, when use of such equipment is considered
absolutely essential on medical grounds, on recommendations
of the Specialist and approved by the Senior Advisor and Consultant
of the concerned specialty, under whose jurisdiction the Polyclinic
is located. The equipment will be procured through a special
demand by the 0 ic Polyclinic. Consumables for the equipment
will be issued under arrangements of 0 ic Polyclinic. Cost
on repair and annual maintenance contracts will be borne by
the, member himself or herself and will not be reimbursable.
.
(h) Medical Examination/Health Check Up/Screening
Tests. The ECHS beneficiaries may undergo medical
examination/health check up at the Polyclinic once a year.
The medical examination/health check up will be limited to
facilities available in the Polyclinic. Referrals to empanel.
Institutes for medical examination/health check up/screening
tests are not permissible.
(j) Dental Treatment. Dental treatment
including referral will be as per laid down procedures for
other medical cases. Dentures will be permitted only if advised
by Dental Officer at ECHS Polyclinic or service Dental Officer.
A particular type of partial/complete denture. will be permitted
on one time basis only for each member/dependent of the Scheme
as per CGHS rates.
(k) Intra Ocular Lens. Intra Ocular lens
(IOL} implantation will be provided to ECHS members at the
nearest service eye center. Incase of 10L implantation undertaken
at Civil hospitals, payment will be limited to prevailing
CGHS rates. Type/make of 10L implanted will be specified in
the bills by empanelled hospital.
(l) Spectacles. Spectacles will not be
provided under ECHS, except post operatively in cases of conventional
operation of cataract. Cost of spectacles in such cases will
be limited to Rs.200/-. Replacement of spectacles will be
admissible once in three years provided the same is under
taken on the advice of the Medical officers of the Polyclinic
or empanelled consultant.
(m) Plastic Surgery. Reimbursements and
payments for plastic surgery will not be permissible under
ECHS except for therapeutic reasons and in posttraumatic cases
on recommendations of SEMO/SMO/PMO. Provisions of CGHS and
package deal rates/ceilings will apply.
10. Diagnostic Tests & Other Investigation Charges.
Investigations/ laboratory diagnoses will be carried out at
ECHS clinics in normal course. The Medical Officer ECHS/Specialist
will, only make referral for the tests, if required, to empanelled
Diagnostic Centers/Hospitals/nursing Homes. The charges as
approved by the CGHS for investigations will be valid for
ECHS.
11. OPD Charges. Charges for drugs and other
consumables for outpatient treatment are not reimbursable
except under special conditions as listed in Para 6 above.
Medicines will be procured by the ECHS clinics and issued
to the patients.
12. Traveling allowance. The following procedure
will govern the movement of patient to referred clinics:-
(a) Admissibility:
(i) Traveling allowance for journeys undertaken for medical
treatment (both ways) is admissible to ECHS beneficiaries
for treatment in another city, if such treatment is not available
in the same city and ECHS Medical Officer/Specialist advises
referral. Amount admissible will be limited to rail fare in
entitled classes as applicable at the time of retirement,
by shortest/main route or actual expenditure, which ever is
less.
(ii) One attendant or escort who is required to travel along
with the patient will be entitled to traveling allowance if
the Medical Officer attending the patient certifies in writing
that it is unsafe for the patient to travel alone and such
attendant escort is necessary to accompany the patient. Amount
as admissible to the patient is reimbursable.
(b) Ambulance-Ambulance services authorized in Polyclinic
may be utilized for patients when being referred to service/empanelled
hospitals in the same city
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